Promotions up to 12 installments for packages and hotels. We will of course take into account your comment to improve our service. Masaya Hostel Santa Marta - Check out our options and guarantee the best prices for your trip. Compare all the top travel sites at once. Best hotel room rates for Masaya Santa Marta, Santa Marta Compare over 700 booking sites Real customer reviews & ratings Fast & easy booking. Located in the historical center, definitely the ideal starting point to discover the city and enjoy everything it offers. We feel sorry to hear that all your stay was bad because of this inconvenient. Masaya Santa Marta, Santa Marta - Find the best deal at HotelsCombined. 1,087 reviews 4 of 444 Specialty lodging in Santa Marta Location 4.6 Cleanliness 4.5 Service 4.4 Value 4.5 Travelers' Choice More than just a Hostel, Masaya is a site for meetings and cultural exchanges. Hotel Masaya Santa Marta Santa Marta (Magdalena) - hotel a 2 stelle. It is a very common rule in the hospitality service to charge damages when it can't be fixed, and Masaya never want to charge unless there is no other option. Prenota Masaya Santa Marta, Santa Marta su Tripadvisor: vedi 1.087 recensioni, 638 foto amatoriali e offerte speciali per Masaya Santa Marta, n. After talking to you, we made the discount of 60,000 COP instead of the real value of the sheets which was 180,000 COP (sheets and pillows). See 1,081 traveler reviews, 612 candid photos, and great deals for Masaya Santa Marta, ranked 8 of 416 specialty lodging in Santa Marta and rated 4.5 of 5 at Tripadvisor. HOSTEL o Hostel Masaya Santa Marta ( MAP GOOGLE MAP 423-1770 Carrera 14 No 4-80 dm COP22,000-33,000, r inclbreakfast. Considering this, we can not use them anymore (our cleaning standard forbid us to re-use a not totally white sheet), and it is considered as damaged. Now 41 (Was 46) on Tripadvisor: Masaya Santa Marta, Santa Marta. We tried to clean all the sheets twice but unfortunately we didn't manage to get it back white. About the laundry problem, as I personally told you, we totally understand it was not your fault since your child was sick. Hi Xiomara, Thanks for taking the time to comment your stay, we are sorry to hear that some things in the hostel did not meet your expectations. Club Mahindra Resort - Tungi, Lonavala, Maharashtra.Hotels near Centro Historico de Santa Marta.Hotels near Iglesia de San Francisco de Asis.Prices Facilities map Reviews House Rules 9. Hotels near La Basilica Yoga Studio & Boutique Masaya Santa Marta Calle 14 04-80, Santa Marta, Colombia Location Check In Check Out Guests 2 Guests Free Cancellation Book more than 3 days in advance for Free Cancellation.Hotels with Complimentary Breakfast in Santa Marta.The hostel was at full capacity and didn't need more high energy people pretty much taking over the pool and food service.Ĭertainly, the staff, facilities, and location makes up for a some of these deficiencies. Correcting these well posted rules and a couple of other minor infractions are very easily corrected will improve the customer experience for everyone.Ģ) I find that the practice of inviting a fairly large group of "day-use" students to be a bit off putting. The staff had not been properly trained to correct the situation.Īsking to shower before entering the pool was ignored (although we did see two people shower beforehand). Smoking in the eating area and other posted areas was common throughout our visit. Two improvements would significantly improve the customer experience, especially when the hostel is operating at full capacity (which was the case during our multiple day visit):ġ) There was little adherence to posted rules. a A couple of blocks from the Museo de Oro and about three blocks from the ocean. The staff was terrific and very friendly. Masaya Santa Marta Calle 14 04-80, 570004 Santa Marta, Colombia Great location - show map 8.8 Excellent 1,654 reviews The house is beautiful and the location was great too. As a hostel, amenities and room service in the private rooms are not to be expected. Summary: We enjoyed the stay and beautiful surroundings and will likely return in the future.
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